We'll get the door.

Our dedicated and committed employees work diligently to resolve customer issues as quickly and professionally as possible.

We're here for you

Global Service. Local Support.

We are committed to providing you with the highest levels of service.

Our global team of experienced service providers, combined with a network of local representatives in 125 countries, understands and values the need for quick and efficient service when it comes to electronic security solutions.

Before the Sale

Right from the start, we're hands on.

Introduction

Personal visit including a complete demonstration*. Relationships matter.

Security Review

Technical and security consultation. We’ll help you get the most from our solutions.

Site Survey

Comprehensive site survey of your property. The more we understand, the better our solution.

During the Sale

Getting it right, no matter what.

Installation

Installation of system by Onity's authorized personnel. To ensure your systems work perfectly from day one.

Training

On-site training for your entire staff. We're there for you.

After the sale service.

Getting it right, no matter what.

Guarantee

Guaranteed replacement on qualified Onity parts with our limited or extended warranty for products under 10 years old.

Limited Warranty

Passport Warranty

Support in 125 countries

Tech support available from 5AM PST to 7PM PST seven days a week (emergency support available after hours)

Extended Services Program

*These services are specific to Onity's electronic locking solutions product line and may vary based on region, location, or channel provider.

Our door is open

Global sales and support network that spans over 125 countries

Still have questions?

We’re here to help.

FAQ