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Sign in or register for personalized support.  Manage orders, invoices, view support cases and more.

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Quick Support Help

Home Thermostat, Evo Home, Lyric

Get support for home thermostats, comfort systems and smart home controls.

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Home Security Systems

Access help for residential security systems, alarms and monitoring solutions.

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Company BMS

Find technical support for building management systems and facility controls.

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Scanners, Printers and Handhelds

Support for barcode scanners, mobile computers, printers and productivity devices.

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Aerospace

Technical support for aerospace systems, avionics and aircraft technologies

  • Business-Specific Support

    Building Automation

    Support for building management, fire systems and facility automation.

  • Industrial Automation

    Get help with industrial controls, sensors and industrial automation systems.

  • Process Automation + Technology

    Access support for refining, chemical processing and energy technologies.

Contact Support

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Customer Portal Support

Customer Portal Tutorials

Frequently Asked Question

Honeywell Home Thermostats are supported by Resideo, a licensee partner of Honeywell. For assistance, contact us via: 
 

Phone: 1-800-633-3991, 1-800-468-1502 
Online: www.honeywellhome.com

Honeywell portable heaters, fans and humidifiers are manufactured and supported by Helen of Troy, a licensed partner of Honeywell. For inquiries, contact us via:

Phone: 1-800-477-0457 
Online: www.honeywellpluggedin.com

For Honeywell smart home security such as Wi-Fi cameras and water leak detectors, contact us via:

Phone: 1-800-633-3991 
Online: www.honeywellhome.com

Please use the online platform provided below for all your payment inquiries:

https://apsupplierportal.honeywell.com

For assistance, you may reach out to the IT Help Desk:

Employees in the USA – 1-844-247-6247

Employees in Canada – 1-844-247-6248

Employees from other countries – please visit https://honeywell.service-now.com/itdirect 

U.S. employees can contact Honeywell Retiree One-Stop using via:

 
Phone: 1-877-258-3699 (Select Retiree Option # 1 or 401K Option # 2)

 

Additionally, for support related to Honeywell Retirees, please take a moment to fill out the information at the link provided below:

https://honeywell.service-now.com/hon?id=public_survey&type_id=c592733e1be29ad06b3d0e12604bcb41

You can submit applications online for both full-time and part-time positions, in addition to internship programs. Take a moment to review the link and discover the available opportunities.

https://careers.honeywell.com/en/sites/Honeywell

For U.S. employees or those who have left within the last three years, follow these steps: 

  1. Visit our channel partners: www.Thomas-and-Company.com

  2. Select - (Honeywell company code of HWELL78) 

  3. Select Employee and follow the instructions provided. 

  4. Enter the Honeywell company, then Request Employment & Wage Verification, and enter code of HWELL78. (Note: FM&T employees should use the company code HFMT43).

  5. Enter your Name, Social Security Number and Employee Identification Number (EID).  

  6. Confirm and agree to the terms. 

Product Support

  • Honeywell Technologies Product Support

    Product documentation, technical specifications and support resources for Honeywell Technologies.

  • Home Products - Resideo

    Support for Resideo home comfort products including thermostats and connected devices.

  • Aerospace Products

    Technical support and resources for aerospace products, systems and aviation technologies.

Legal & Trust

Access legal documents and terms.

Trust Center

View security practices, data protection policies and compliance information.