Contact Honeywell

Sign in or register for personalized support.  Manage orders, invoices, view support cases and more. 

Sign in or register for personalized support.  Manage orders, invoices, view support cases and more. 

Customer Portal Support

Customer Portal Tutorials

Future: /resources/e-commerce-portal-faq

Frequently Asked Questions

Honeywell Home Thermostats are supported by Resideo, a licensee partner of Honeywell. For assistance, contact us via: 
 

Phone: 1-800-633-3991, 1-800-468-1502 
Online: www.honeywellhome.com

Honeywell portable heaters, fans and humidifiers are manufactured and supported by Helen of Troy, a licensed partner of Honeywell. For inquiries, contact us via:

Phone: 1-800-477-0457 
Online: www.honeywellpluggedin.com

For Honeywell smart home security such as Wi-Fi cameras and water leak detectors, contact us via:

Phone: 1-800-633-3991 
Online: www.honeywellhome.com

Please use the online platform provided below for all your payment inquiries:

https://apsupplierportal.honeywell.com

For assistance, you may reach out to the IT Help Desk:

Employees in the USA – 1-844-247-6247

Employees in Canada – 1-844-247-6248

Employees from other countries – please visit https://honeywell.service-now.com/itdirect

U.S. employees can contact Honeywell Retiree One-Stop using via:

 
Phone: 1-877-258-3699 (Select Retiree Option # 1 or 401K Option # 2)

 

Additionally, for support related to Honeywell Retirees, please take a moment to fill out the information at the link provided below:

https://honeywell.service-now.com/hon?id=public_survey&type_id=c592733e1be29ad06b3d0e12604bcb41

You can submit applications online for both full-time and part-time positions, in addition to internship programs. Take a moment to review the link and discover the available opportunities.

https://careers.honeywell.com/en/sites/Honeywell

For U.S. employees or those who have left within the last three years, follow these steps: 

 

1. Visit our channel partners: www.Thomas-and-Company.com  

 

 

2. Select - (Honeywell company code of HWELL78) 

 

 

3. Select Employee and follow the instructions provided.  

 

 

4. Enter the Honeywell company, then Request Employment & Wage          Verification, and enter code of HWELL78. (Note: FM&T employees should use the company code HFMT43).

 

 

5. Enter your Name, Social Security Number and Employee Identification Number (EID).  

 

 

6. Confirm and agree to the terms.