Building Automation Suppo

Find established solutions to common issues in the support library.

Browse and download technical files and documents.

Find the latest software and keep your products up to date.

Get support for home automation devices and services.

Build your expertise and business with My Honeywell Buildings University.

Enhance your knowledge of LenelS2 physical security solutions.

Contact customer service regarding order updates, returns, invoices and other requests.

Access field service support to resolve issues. 

View details of your support cases with Customer Service and Technical Support.

Speak with our Sales team to learn about Honeywell Building Automation products and services. 

Locate an accredited partner in your area.

Find replacements for discontinued products or other brands.

File a request for technical assistance. 

Open a customer service case.

Start a field support request.

Sign up to become an accredited partner.

Answers to common questions about the Catalyst program.

Support tailored to Channel Partners 

Access annual studies about attitudes toward workplace health and safety.

Information on issues, operation and repair of aging fire alarm pull stations. 

Find a list of Honeywell products and their associated patents.

Quick access to the TC500A configuration and usage guide.